Data We Collect and Why We Need It
When you open an account, we collect your name, email address, phone number and the payment details you use — bKash account number, Nagad wallet reference or Rocket mobile number, depending on your chosen method. We need this to process deposits, verify withdrawals and match transactions
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to your account. We also log device identifiers and session data so we can detect unauthorised access and keep your account secure. Browsing behaviour inside the platform — which sections you visit, how long sessions last — helps us improve how the lobby works on mobile.
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We do not collect data beyond what is needed for these purposes. Any financial data tied to bKash, Nagad or Rocket transactions is handled under the data-handling standards of those payment providers as well as our own. We retain your account data for as long as
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your account is active. If your account is closed, we keep only what applicable regulations require us to hold, then delete the rest. Use of this platform is subject to local law and eligibility conditions in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.